CONSIDER…COMMIT…TO “A Call to Mentoring”   

If you are considering mentoring as an effective recruitment and retention tool for your organization and a way to improve staff satisfaction, then you’ll want to read this first.  This “A Call to Mentoring” document highlights the purpose, importance, history, considerations, steps, and lessons learned when evaluating whether a mentor program is right for your team.

Click here the view the newsletter!

“A Call to Mentoring”©

“A Call to Mentoring”© program has three components.

  1. “A Call to Mentoring: Mentor Manager Toolkit”
  2. “A Call to Mentoring: Instructor Training”
  3. “A Call to Mentoring:  A Direct Care Professional’s Guide to Mentoring

Component One: For Employers: 

“Mentor Manager Toolkit”©   

The “Mentor Manager Toolkit” is designed especially for employers of direct care/service professionals such as home health aides, certified nursing assistants, hospice aides, direct support professionals, and others who provide most of the hands on care and support to older Iowans and kids and adults with disabilities.

The “Mentor Manager Toolkit walks employers through the steps to ready their organization to develop, implement, maintain, and evaluate the Iowa CareGivers’s direct care professional peer mentor program.

The toolkit is:

  • Easy to Access
  • Easy to Use
  • Easy to Understand
  • Suitable for Various Care and Support Settings
  • Downloadable, Printable, and Modifiable
  • Adaptable to All Employment Settings
  • Based on Lessons Learned
  • Reviewed by Employers from Various Settings


Component Two:

Peer Mentor Instructor Training

Improve the retention rate of direct care staff by building capacity in your organization to train direct care staff to be mentors to each other.

This seven-hour training is designed for individuals who have experience in teaching, supervising, or working with direct care staff in any health, long term care or community-based setting and want to become a Peer Mentor Instructor of direct care staff.  Iowa CareGivers is partnering with community colleges to offer this training.  Check this website for future classes!


Teams of Two Will Make “A Call to Mentoring” More Available

In the past 3 years, IC has tested a train the trainer model as a means to increase access to A Call to Mentoring, a program proven to have a positive impact on direct care worker retention. 

Robin Martin, Virginia Gay Hospital and Bev Riege, Kirkwood Community College became the first team of two instructors in testing the train the trainer model.  To date 95 have completed the Mentor Instructor training, representing 30 employers.  Joining the team are TammySteinwandt, Des Moines Area Community College and Brenda Helmuth, Hawkeye Community College.  Through collaboration they and IC have set a goal of first reviewing and updating the curriculum and the free online employer toolkit which walks providers through the steps to implement a mentor program within their organizations.

Next Peer Mentor Instructor Training

March 28, 2019: “A Call to Mentoring”:  Instructor Training
Hawkeye Community College Main Campus

Buchanan Hall, Room 121
Hawkeye Community College
1501 East Orange Road, Waterloo, IA
Click here to view the flyer
Click here
 to register

Or contact Brenda Helmuth:
319-296-2320 x 3017

Ottumwa Job Corps' Direct Care Professional Students Graduate from Iowa CareGivers Student “Call to Mentoring”! Congratulations to All!!

8 Graduate from Iowa CareGivers Mentor Instructor Training

Instructors Robin Martin, Virginia Gay Hospital and Bev Riege, Kirkwood Community College (both Iowa CareGivers consultants), hosted a recent Mentor Instructor Training at Kirkwood Community College. The program prepares staff development, supervisors, human resource, and other lead staff to return to their organizations and provide the Iowa CareGivers “A Call to Mentoring” training for direct care staff. Mentoring has been proven, time and again, to help retain staff. To learn more about “A Call to Mentoring,” call Mary Ann Young at 515-223-2805.

Kudos to the Following Graduates and Organizations: Kathryn Mesch; Heather Elammari; Amanda Recker; Carla Matt; Hannah Waters Makenzie Miller; Julie Merritts; Voniqua Campbell. The following organizations were represented: Ottumwa Job Corps, Hiawatha Care Center, and Solon Retirement Village


The Iowa CareGivers Mentor Program was approved for use in the Job Corps’ federally approved health care apprenticeship program developed and tested by Ottumwa Job Corps.  Congratulations to all!

Back Row:  Dakota Parrish, Elizabeth Hommer (both in the college program LPN now), Robin Carmichael (Job Corps) and Front Row: Deserea Laterza, Nicole Holder, just hired at Vinton Hospital, and Ali Tagal who is going to take Phlebotomy before going to the University of Iowa to work.


Congratulations to 6 Who Completed “A Call to Mentoring”: Instructor Training in Cedar Rapids

On April 14th, 2016, the following five employers completed the Iowa CareGivers' "A Call to Mentoring": Instructor Training:  Ottumwa Job Corps, Buchanan County Health Center, Hawkeye Community College, Salem Lutheran Homes and Rehabilitation Center, and B and D Services, Inc.  Thank you to Kirkwood Community College for hosting this class and to Bev Riege and Robin Martin for teaching the class!


Hawkeye Community College Hosts First Direct Care Mentor Instructor Training

Thirteen become instructors for Iowa CareGivers’ “A Call to Mentoring”: A Direct Care Professionals Guide to Mentoring.  The train the trainer model will enable more direct care workers in all health and long term care settings to have the opportunity to become mentors.  And employers are afforded greater access and flexibility in their administration of the mentor program which can easily be tailored to their organizations.  This is a partnership between Hawkeye Community College, Virginia Gay Hospital, Kirkwood Community College, and Iowa CareGivers. Congratulations to All!

Click here for photo gallery.

For more information about “A Call to Mentoring”, please contact:

Bev Riege
Kirkwood Community College

Robin Martin
Virginia Gay Hospital

Mary Ann Young
Iowa CareGivers
515-223-2805 or


Congratulations to 19 Who Completed "A Call to Mentoring": Instructor Training in Boone

On July 19, 2016, three employers: Westhaven Communities (Boone - host), Rowley Memorial Masonic Home (Perry), and Continuum Health Care Services (Ankeny) completed the Iowa CareGivers' "A Call to Mentoring": Instructor Training. Thank you to Nan Sloan and the Westhaven staff for hosting the day.

Participants learned how to build and sustain a successful Peer Mentor Program and now have the tools to teach peer mentors. We wish ALL much success.



Mentor Program Instructors Complete Training

Congratulations to the seventeen individuals who became Iowa CareGivers “A Call to Mentoring” instructors during a training hosted by Immanuel in Omaha, NE. The following organizations were represented:

  • Immanuel, Omaha, NE
  • Ridgewood Retirement Community, Bennington, NE
  • Virginia Gay Hospital, Vinton, IA

Click here to view the photo gallery.


Component Three: For Direct Care Professionals

“A Direct Care Professional’s Guide to Mentoring”

“A Direct Care Professional’s Guide to Mentoring” is designed for direct care professionals (certified nurse aides, home care aides, direct care support professionals, patient care technicians, personal care assistant, hospice aide, and home health aide.)  This 12-hour training helps prepare direct care professionals to become peer mentors in their place of employment.

To view a brochure about this training, click here.

Virginia Gay Hospital Graduates
7 From First MentorProgram

Congratulations to ALL!!  Meet the Mentors!!

Click here to view the graduates!